Get in Touch

• Call Centre

• 012 679 4200

• Claims

• 012 679 4200

• Chronic Medication Advisory Services

• 012 679 4200

• Optical Authorizations or Optical enquiries

• 012 679 4200

• Fraud

• 086 044 4120

• Pre-Authorisation

• 012 679 4201

• Pre-Authorisation (Fax)

• 012 111 9068

• 24-Hour Healthcare Helpline

• 010 205 3595

RFMCF E-mail Addresses

When sending an email to the Fund, ensure that you quote your VPA number in the subject line.

• General Enquiries

• info@rfmcf.co.za

• Pre-Authorisation

• preauth@rfmcf.co.za

• Oncology

• oncology@rfmcf.co.za

• Finance

• finance@rfmcf.co.za

• Membership

• membership@rfmcf.co.za

• Claims Submissions

• claims@rfmcf.co.za

• Chronic Buy-Out

• chronic@rfmcf.co.za

• Chronic Registration (DRM) Programme

• chronicregistration@rfmcf.co.za

• Fraud

• fraud@rfmcf.co.za

• Escalations

• escalations@rfmcf.co.za